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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheryl Brady

February 20, 2026

5  out of  5
rating by Cheryl Brady
"We were very pleased with the help and attention to detail we were given as we shopped for new home and auto insurance. We were give detailed bids and answers to all of our questions. We feel very good about our choice to go with State Farm. Tru Baker is our connection with the Paul Howell and State Farm.
Thank you so much!"
We responded:
"We are so glad you chose to work with Tru! She is great at helping our clients get the coverages they want for proper protection at a great value. Paul Howell State Farm"
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Gibson Smith

February 16, 2026

5  out of  5
rating by Gibson Smith
"Paul Howell has been my agent for the past couple years, and it has been a great experience to say the least. He has been very accommodating and helpful and straightforward through my insurance purchase process. His partner Brynn also helped clear up some confusion with my policy recently and was a great person to talk to and get help from. Great team!"
We responded:
"So glad you’ve had a good experience, Gibson! We appreciate the opportunity to take care of your home and auto insurance! Paul Howell State Farm"
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Heidi Parkin

February 13, 2026

5  out of  5
rating by Heidi Parkin
"The staff at State Farm are great to work with . I was previously with USAA and the staff was not very friendly. Also USAA insurance has high premiums."
We responded:
"Thanks for the feedback, Heidi! So glad we could provide you with helpful, local service at a great value! Paul Howell State Farm"
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Mike Burnett

February 10, 2026

5  out of  5
rating by Mike Burnett
"Every member of Paul’s Agency that we have spoken with has been exceptional. Especially Karissa, Stephanie and Tru. If you need anything done correctly, they are on it immediately. Kudos👍"
We responded:
"So glad to read this, Mike! We appreciate your kind words! We know insurance isn’t always at the top of everyone’s fun list, so we try and make it as painless as possible! Paul Howell State Farm"
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Amish Foundation

February 6, 2026

5  out of  5
rating by Amish Foundation
"As a former customer of Progressive, I am a true convert of the exceptional service and care provided by this local office of State Farm. From my initial introduction at their main office to the specific ongoing performance I observed with policy adjustments, cancellations, and additional product quotes, that feeling of being a small cog in a clunky, massive business machine like I got from both Progressive and GEICO was absent. Instead I got five star service from the beginning to the present. They know their stuff, considered my needs as their top priority, no matter my requests, and delivered quickly and flawlessly. I hate the insurance industry. Any product or service I'm forced to buy is nasty! But given that crappy situation, I wouldn't go anywhere else. They are better than the dentist. Karissa in particular just put up with all my questions and handled them, even the impossible requests, with grace and professional competence. These folks are like when you find a good mechanic. Easiest five star achievement ever. Thanks to your whole team for providing excellent care at the most competitive pricing. You rock!"
We responded:
"Don, super kind of you to leave such a helpful review! I am glad we are slightly better than the dentist in your eyes! :-) We are thankful for the time you give us to make sure we have your home insurance and auto insurance doing what it’s supposed to do! Paul Howell State Farm"
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Sabrina Renee

February 2, 2026

5  out of  5
rating by Sabrina Renee
"Brynn was great! Helped with my issue very quickly and was very accommodating."
We responded:
"Glad to hear you had a great experience! You’ve been insured with us for many years. We love working with you! Paul Howell State Farm"
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kevin fernley

January 28, 2026

5  out of  5
rating by kevin fernley
"I've been with Paul for years. Him and his staff have always been so helpful and responsive to all my auto and home insurance needs."
We responded:
"Thanks so much for sticking around all these years, Kevin! We appreciate you working with us for your home insurance and car insurance! Paul Howell State Farm"
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Justin Hill

January 26, 2026

5  out of  5
rating by Justin Hill
"First insurance Agency I’ve enjoyed working with. Brynn’s awesome to work with!"
We responded:
"We try to set the bar high, Justin! We look forward to working with you! Paul Howell State Farm"
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Chace

January 26, 2026

5  out of  5
rating by Chace
"I couldn't be happier with the exceptional service I received from Paul Howell’s office. From start to finish, the team was professional, responsive, and genuinely caring. I want to especially highlight Tru, who went above and beyond to ensure all my questions were answered and that I got the best coverage for my needs. Tru’s dedication, knowledge, and friendly attitude made the entire process smooth and stress-free. I highly recommend Paul Howell, State Farm to anyone looking for reliable insurance and outstanding customer care!"
We responded:
"Thank you Chace! We know you have lots of options with insurance, and are glad you have chosen Paul Howell State Farm!"
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Kira Swaner

January 26, 2026

5  out of  5
rating by Kira Swaner
"Great customer service, always kind and helpful."
We responded:
"We appreciate you, Kira! Thanks for sharing about your experience with our team! Paul Howell State Farm"
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Q

January 23, 2026

5  out of  5
rating by Q
"Karissa was amazing and super patient. Helped me with the whole process and made my experience amazing!!"
We responded:
"We’re so glad you had a great experience with Karissa! We know insurance can be confusing and try and make things simple and relatable. We look forward to working with you! Paul Howell State Farm"
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jared natali

January 16, 2026

5  out of  5
rating by jared natali
"So I have had Allstate and Progressive and Farmers and just about everything over my 45 years. Karissa has been a game changer! She has followed up with me on every single thing I asked her and more. Going above and beyond to make sure not only I got what I needed but explained the options in such detail just so I understood what it is I was getting. I will tell you no one and I mean no one does it like she does! If I were having anymore children I would name them Karissa! What a great experience!"
We responded:
"Jared, wow, now that is some praise! Thanks for your kind words about Karissa - she loves taking care of our clients. We appreciate the trust you place in us! Paul Howell State Farm"
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Daniel Williams

January 11, 2026

5  out of  5
rating by Daniel Williams
"Karissa M. made my day with responsiveness and great customer service skills!"
We responded:
"Thanks Dan! Karissa is great at what she does! Thanks for letting us work with you all these years for your home insurance and car insurance! Paul Howell State Farm"
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Marcie Falkner

January 9, 2026

5  out of  5
rating by Marcie Falkner
"This team is exceptional. They consistently go above and beyond to make sure we receive the highest level of care and attention for our car insurance needs. Every time I call, Paul Howell’s team treats me like more than just a number—they truly know who I am, offer great advice, and explain everything clearly."
We responded:
"Marcie, we always love hearing from you! Thanks for your kind words! We appreciate the trust you put in us for your insurance needs! Paul Howell State Farm"
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Ellis Shafer

January 9, 2026

5  out of  5
rating by Ellis Shafer
"Good people provide great service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Paul Howell State Farm"
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Sheena A

January 7, 2026

5  out of  5
rating by Sheena A
"This team has been amazing to work with. I’m constantly changing my insurance needs, and they are always just a text away and happy to help. Brynn helped me recently and was super awesome - quick, friendly, and efficient. Highly recommend!"
We responded:
"Sheena, we are glad you had a great experience working with Brynn to make adjustments to your policy! Thanks for sharing your feedback. Paul Howell State Farm
"
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Violet Beckman

January 6, 2026

5  out of  5
rating by Violet Beckman
"Brynn was amazing on the phone! Very helpful with any questions :)"
We responded:
"We are so glad you had a great experience! Thank you for trusting us with your insurance! Paul Howell State Farm"
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Diane Shelley

December 27, 2025

5  out of  5
rating by Diane Shelley
"Super all around"
We responded:
"Thank you for the kind remarks! We appreciate your business, Diane! Paul Howell State Farm"
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K C

December 23, 2025

5  out of  5
rating by K C
"This specific Agent and his staff have been terrific over the years. They continually seek ways of helping us out and keeping our insurance low. They go out of the way to ensure that we understand the coverage to help us decide what is best for our needs as well as assistance with claims when requested."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Matt Reichard

December 23, 2025

5  out of  5
rating by Matt Reichard
"Brynn made adding a new car to my insurance policy painless. She was friendly, capable, and just overall on top of the process."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Paul Howell State Farm"
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Craig Parry

December 18, 2025

5  out of  5
rating by Craig Parry
"Paul Howell and his team at State Farm are seriously amazing to work with. They will walk you through any of your questions and are always very positive. This has been one of the best experiences with auto insurance we have had. We would definitely recommend them to anyone looking for auto insurance or looking to switch."
We responded:
"Thank you for your 5-star review, Craig! My State Farm team and I are happy to be your good neighbor! Paul Howell State Farm"
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Kent Elmer

December 11, 2025

5  out of  5
rating by Kent Elmer
"Paul helped us with all of our insurance needs related to owning a 2nd home remotely. I would highly recommend his agency as your go-to insurance agent in the SLC area."
We responded:
"Kent, thanks so much for your review! We've enjoyed helping you out with your Utah home insurance! Paul Howell State Farm"
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ray Brown

December 4, 2025

5  out of  5
rating by ray Brown
"Stephanie was very helpful and very informative to let me know what insurance offers and also my savings with a new generated policy! Thank you Stephanie for your communication and your great customer service it is greatly appreciated."
We responded:
"So glad Stephanie was able to give you the great service you deserve, Ray! We know you have many choices for your home insurance and auto insurance and are thankful to be working with you! Paul Howell State Farm"
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Judy Hoskins

December 3, 2025

5  out of  5
rating by Judy Hoskins
"My mom and I both have been with Paul Howell’s office for a couple of years now. When calling the office, I have always been greeted by such nice people. Everyone has always been so helpful and patient with my questions. We are very satisfied with the service that we have received as well as the rates and coverage. So glad we made the switch to this agency."
We responded:
"We are so glad you have had a good experience, Judy. We know you have many choices with insurance these days, and we are glad we have given you great service with great value! Paul Howell State Farm"
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courtney Watters

November 27, 2025

5  out of  5
rating by courtney Watters
"We love Paul Howell and his office! They’ve taken sure good care of us for years now and have helped us keep spectacular insurance rates while maintaining good coverage. We’ve looked elsewhere a few times but no one can beat our rates and the service doesn’t hold a candle to these guys! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"