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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Prattacus

October 5, 2026

5  out of  5
rating by Prattacus
"Karissa deserves a raise! 10 outta 10 help and service, we updated my policy and fixed my payment issues."
We responded:
"Thank you so much for the 5-star review! We love hearing this about Karissa. She does a fantastic job taking care of our customers, and we’re glad she was able to help update your policy and get the payment issues resolved. We truly appreciate you choosing Paul Howell State Farm for your insurance needs!"
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Robin Lefevre

October 5, 2026

5  out of  5
rating by Robin Lefevre
"Brynn was great to work with. She was able to answer my question quickly and get my new policy started right away."
We responded:
"Robin, thank you for the great review! I’m glad Brynn was able to answer your questions quickly and make getting your new insurance policy started an easy process. We appreciate you choosing Paul Howell State Farm in Centerville and look forward to taking great care of you!"
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MONICA D

October 5, 2026

5  out of  5
rating by MONICA D
"I am very please with this company.They always go above and beyond with their customer service. Spoke with Brynn today and she was so nice and helpful. Had to tow my car last night and did it through the app and it was so easy! Tow truck arrived within 1 hour. Thank you all for being great !"
We responded:
"Monica, thank you so much for the wonderful review! I’m glad Brynn was able to help and that your State Farm roadside assistance experience was quick and easy when you needed a tow. We really appreciate you trusting Paul Howell State Farm in Centerville with your auto insurance and are grateful to have you as a customer!"
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Kelly Koford

October 5, 2026

5  out of  5
rating by Kelly Koford
"Brynn is amazing to work with!! Also quick to respond and get answers to my questions!"
We responded:
"Kelly, thank you so much for the great review! Brynn does an amazing job helping our customers with their insurance needs, and I’m glad she has been quick to respond and get your questions answered. We appreciate you choosing Paul Howell State Farm here in Centerville and trusting our team with your insurance!"
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Hunter Workman

October 1, 2026

5  out of  5
rating by Hunter Workman
"I had a great experience working with Paul Howell - State Farm Insurance Agent! I recently got both my home and auto insurance policies through them, and the entire process was smooth and stress-free. Brynn was especially helpful, making sure all my questions were answered and helping me feel confident that I was getting the right coverage for my needs. It’s refreshing to work with people who genuinely care about their customers and take the time to make things easy. I highly recommend Paul Howell and his team to anyone looking for home or auto insurance. Great service, great people, and an overall fantastic experience!"
We responded:
"Hunter, thank you so much for the thoughtful review and recommendation! We’re glad Brynn was able to make the process of setting up your home and auto insurance smooth and stress-free while taking the time to answer your questions. We really appreciate you choosing our office and look forward to being here whenever you need us!"
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Richard Baraki

September 30, 2026

5  out of  5
rating by Richard Baraki
"Tru has been great to work with and super on top of things. Happy to be working With her"
We responded:
"Richard, thank you for the great review! We’re glad to hear Tru has been so helpful and on top of things for you. We truly appreciate the opportunity to help with your life, property, and vehicle insurance and are happy to have you with our office!"
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David Rose

September 28, 2026

5  out of  5
rating by David Rose
"Thank you Brynn for your help with policy renewal and suggesting renters insurance!!!"
We responded:
"David, thank you so much for the kind review! We’re glad Brynn was able to make your renewal easy and help you find a great option for renters insurance as well. We truly appreciate you trusting our team with your insurance needs!

— Paul Howell State Farm"
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Faith Longoria

September 25, 2026

5  out of  5
rating by Faith Longoria
"Brynn has provided exceptional customer service! We’ve been with Paul Howell for 13 years and have been very satisfied with the service we receive! Very thankful"
We responded:
"Faith, thank you so much for the kind review and, especially, for trusting our office for the past 13 years! We’re so glad to hear that Brynn has provided you with exceptional service. We truly appreciate your loyalty and are grateful to have you and your family with our agency!"
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Walker

September 24, 2026

1  out of  5
rating by Walker
"One of the worst experiences I’ve dealt with I pay for towing I called to ask if I can use it they say yes I proceed to use it get kicked off the insurance plan cause I used the towing twice and they don’t tell you not to use it when you call they encourage it cause you pay for it!!"
We responded:
"I’m sorry you and your family are dealing with this. I understand why you’re frustrated, and these are never decisions I like to see either. Towing coverage is there to be used when needed, and we would never tell someone not to use coverage they’ve purchased.

I do want to clarify that the non-renewal was not based simply on using towing twice. Prior to the decision, our office had communicated concerns regarding the overall frequency of claims on the household’s policies on more than one occasion. Ultimately, the non-renewal decision was made by State Farm underwriting and is not something our local office has the authority to change.

I know that doesn’t make the situation any less disappointing, and I’m sorry this was the outcome."
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Matt Reichard

September 23, 2026

5  out of  5
rating by Matt Reichard
"Karissa helped me add drivers and vehicles to my policy. She made it very easy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Paul Howell State Farm"
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bobby love

September 21, 2026

5  out of  5
rating by bobby love
"Tru has made switching to State Farm the most seamless experience. Couldn’t recommend her and this office more."
We responded:
"Bobby, thank you for the great review and recommendation! We’re so glad Tru made your switch to State Farm such a seamless experience. We appreciate you choosing our office and look forward to taking great care of you!"
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Sean Savage

September 17, 2026

5  out of  5
rating by Sean Savage
"Pearsons the goatttt"
We responded:
"Sean, we couldn’t agree more! Pearson is definitely a GOAT around here. 🐐 We’re lucky to have him on the team! Thanks for the awesome review and for choosing Paul Howell State Farm!"
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Martin Dominguez

September 16, 2026

5  out of  5
rating by Martin Dominguez
"I've been with this company for many years and they've always treated me exceptionally well. But this time they treated me wonderfully. This office of Paul and his entire team are the best there is. Especially the secretary, Karissa; she resolved all my problems in 5 minutes and even sold me insurance for my belongings inside my house, securing my finances."
We responded:
"Martin, thank you so much for your kind words and for trusting our office for so many years! We truly appreciate your loyalty. We’re especially glad Karissa was able to quickly take care of everything and help you protect your personal belongings as well. We’re lucky to have her on our team, and we’re grateful to have you as part of our State Farm family!"
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Mason Martin

September 11, 2026

5  out of  5
rating by Mason Martin
"Pearson helped out a ton! Would recommend."
We responded:
"Mason, thank you for the great review and recommendation! We’re glad Pearson was able to take great care of you. Our team at Paul Howell State Farm appreciates you trusting us with your insurance needs!"
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Neil Thomas

September 11, 2026

5  out of  5
rating by Neil Thomas
"Karissa is an absolute life saver!!!! She knows the answer to your problem before you even know you have one! Super professional, knowledgeable, and helpful.
Karissa is a real one."
We responded:
"Neil, we love hearing this! Karissa really is a rockstar, and we’re lucky to have her on our team. Her knowledge, professionalism, and ability to stay one step ahead make such a difference for our customers. Thanks for trusting Paul Howell State Farm with your insurance needs and for taking the time to give Karissa such an awesome shoutout!"
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Ross Turner

September 10, 2026

5  out of  5
rating by Ross Turner
"Pearson, True, and Brenna did great! They answered All my questions, were courteous, we're very responsive to both calls and texts, and provided me all the information I needed. They had no problems running extra quotes and comparing different items."
We responded:
"Ross, thank you so much for the great review! We’re glad Pearson, Tru, and Brynn were able to answer all your questions, provide multiple insurance quotes, and make comparing your coverage options easy. Our team at Paul Howell State Farm takes pride in being responsive by phone and text and helping our customers find the right insurance coverage for their needs. We appreciate you choosing our State Farm office!"
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Jeffery Olsen

September 4, 2026

5  out of  5
rating by Jeffery Olsen
"State farm insurance has been absolutely fantastic for us, we switched from another company that we just weren't happy with their increasing rates and their lack of communication, Brynn at State farm as been very prompt with responses and questions that I have, I really enjoy that I can just send a text message and get a response very quickly, for instance we were on vacation and renting a car and I just wanted to know if my insurance covered that rental, I sent over a quick text and within seconds I got a reply confirming that it does cover it, so far I have had zero complaints with State farm and would recommend them."
We responded:
"Jeff, thank you so much for the thoughtful review and recommendation! We’re thrilled to hear that Brynn has been prompt and helpful whenever you’ve had questions. We know how important it is to be able to reach your insurance agency quickly—especially when you’re traveling or need an answer on the go. We truly appreciate you choosing Paul Howell State Farm for your insurance needs and look forward to taking great care of you for years to come!"
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Marie Toone

September 4, 2026

5  out of  5
rating by Marie Toone
"Paul Howell and his office staff are kind, friendly, helpful knowledgeable and provide superior customer service. Isabel was very helpful to me today and told me about the dividends that State Farm is giving back to me. Another great reason to stay with State Farm and specifically through Paul Howell."
We responded:
"Thank you, Marie! We are thankful you have had a great experience over the years! Isabel has been happy to notify our customers of the dividend. Another reason to trust State Farm with your insurance needs! "
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Raegan Zitting

September 1, 2026

5  out of  5
rating by Raegan Zitting
"The best and easiest insurance process."
We responded:
"Thank you so much, Raegan! We’re thrilled to hear you had such an easy and positive insurance experience. Our team at Paul Howell State Farm in Centerville is always here to make auto, home, and life insurance as simple and stress-free as possible. We appreciate the 5-star review and your trust in our team!"
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P Regan

August 31, 2026

5  out of  5
rating by P Regan
"It was great! Stephanie made the experience so stress free. I was nervous and unsure as I had been with my other insurance agency for many years but she walked me through the process and it was a piece of cake! My only regret is that I didnt do it sooner. I have better coverage for half the price. Thank you Stephanie and thank you State Farm!!!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Stephanie made switching your insurance to State Farm such an easy and stress-free experience. Finding better coverage at a great price is exactly what we love helping our customers accomplish. We truly appreciate you trusting Stephanie and the Paul Howell State Farm team with your insurance needs, and we’re so glad you made the switch!"
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Jack Robinson

August 31, 2026

5  out of  5
rating by Jack Robinson
"Brynn and the whole State Farm team have been great to work with over the years."
We responded:
"Thank you, Jack! We really appreciate your loyalty and the kind words about Brynn and our team. It means a lot to know you’ve had a great experience with Paul Howell State Farm over the years. We’re grateful for the opportunity to continue helping you with your insurance needs!"
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Casie Edgington

August 28, 2026

5  out of  5
rating by Casie Edgington
"We have had such an amazing experience using State Farm as our insurance provider. All of the employees we’ve encountered from the sales team, Stephanie, who got us an amazing rate! To Brynn in customer service who is prompt, incredibly helpful and kind when answering all of our questions or concerns. We cannot recommend them enough!"
We responded:
"Cassie, thank you so much for the wonderful review and recommendation! We’re thrilled to hear that Stephanie was able to help you find a great rate and that Brynn has continued to provide prompt, helpful, and friendly service. Our entire team at Paul Howell State Farm is grateful for your trust, and we’re always here to help with your insurance needs. Thank you for choosing our State Farm team!"
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Leticia Ledezma

August 28, 2026

5  out of  5
rating by Leticia Ledezma
"I absolutely love State Farm. I refer my friends and family to them all the time. I have the best rate I ever had and it continues to go down. It has never went up. Brynn is AWEOME to work with. Very friendly and helpful."
We responded:
"Leticia, thank you so much for your kind words and for recommending us to your friends and family! Referrals are one of the greatest compliments we can receive. We’re so glad you’ve had a great experience with our State Farm team and that Brynn has been friendly, helpful, and wonderful to work with. We truly appreciate your trust in Paul Howell State Farm and look forward to taking care of you for many years to come!"
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Clay Josewski

August 28, 2026

5  out of  5
rating by Clay Josewski
"BRYNN WAS AMAZING! Super helpful, great personality, and saved us a ton of money. State Farm is literally the best, we have been through multiple insurance companies in the past and this is the cheapest, best, most friendly, and easiest to get ahold of. Thanks for everything from everyone there. You guys ROCK!"
We responded:
"Clay, thank you for the awesome review! We love hearing that Brynn was able to provide such a great experience while helping you save money on your insurance. Our team at Paul Howell State Farm works hard to be friendly, responsive, and easy to reach whenever you need us. We truly appreciate you choosing our State Farm agency and trusting us with your insurance needs. Thanks for making our day—you ROCK too!"
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McKinlee Kendall

August 27, 2026

5  out of  5
rating by McKinlee Kendall
"I’ve had such a great experience with State Farm for both my car insurance and homeowners insurance. The entire process has been easy and stress-free, and I always feel like I’m taken care of and have the coverage I need.

The customer service has been excellent, and any questions I’ve had have been answered quickly and clearly. It’s such a relief knowing I have an insurance company I can trust to be there when I need them.

I would definitely recommend State Farm to anyone looking for reliable coverage, great service, and peace of mind. Five stars all around!"
We responded:
"McKinlee, thank you so much for the wonderful 5-star review! We’re thrilled to hear that your experience with our team has made both your car insurance and homeowners insurance easy and stress-free. Making sure our customers understand their coverage and feel confident they’re well protected is always a top priority.

We truly appreciate your trust in Paul Howell State Farm and your recommendation. It’s a pleasure helping you with your insurance needs, and we look forward to being here for you for many years to come!"