State Farm® Insurance Agent Paul Howell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
M A
June 6, 2026
1
out of
5
rating by M A
"I have been a loyal State Farm customer for more than 10 years and have maintained continuous vehicle insurance coverage during that time. Despite my long-standing membership and good customer history, my insurance premiums have continued to increase. When I contacted customer service to ask for an explanation, the representative informed me that she was unable to explain the reason for the increases and stated that her manager had not provided any additional information. Because I have not received a clear explanation for these repeated rate increases, I am concerned about whether I am being treated fairly. I respectfully request a detailed explanation of the factors that have contributed to the changes in my insurance premiums and a review of my policy to ensure that I am not being subjected to unfair or discriminatory treatment. Auto insurance Services Response from the owner 49 minutes ago Thank you for your feedback and for being a State Farm customer for more than 10 years. We sincerely appreciate the trust you have placed in us over the years. We understand that premium increases can be frustrating, especially when you have maintained continuous coverage and a strong insurance history. While our agency does not determine insurance rates, we do our best to help customers understand the factors that can affect premiums and to review available discounts, coverage options, and policy changes that may help. We take concerns about fairness and discrimination very seriously. Insurance rates are filed with and regulated by state insurance departments and are based on approved rating factors, not personal preferences or discriminatory practices. We are sorry that your experience did not meet your expectations and regret that we were unable to find a solution that addressed your concerns. We wish you the very best moving forward."
Janica Meiners
June 5, 2026
5
out of
5
rating by Janica Meiners
"Isabel was friendly, helpful, and professional. Highly recommend working with her."
We responded:
"Thank you for the great review! We’re happy to hear Isabel was friendly, helpful, and professional during your visit with Paul Howell State Farm. We truly appreciate your recommendation!"
Justin Maxwell
June 5, 2026
5
out of
5
rating by Justin Maxwell
"Had such a wonderful experience With Tru at State Farm. I’ve never dealt with such an experienced caring employee. She really looks out for what’s best for you."
We responded:
"Your feedback made our day—thank you! We’re happy that Tru took great care of you and showed how much she genuinely looks out for your needs. If you ever need help with insurance questions, policy reviews, or claims support, our team is here for you. We appreciate you choosing us! - Paul Howell State Farm"
Marco
June 5, 2026
5
out of
5
rating by Marco
"Great experience with them! I highly recommend Stephanie Galica. She was very thorough and took the time to answer all my questions. Definitely recommend her!"
We responded:
"We really appreciate your feedback! It means a lot to hear that Stephanie Galica was patient, thorough, and answered all your questions during your visit. At Paul Howell State Farm, we aim to provide clear guidance and friendly support for your insurance needs. Thanks again for the recommendation!"
Josh Stewart
June 5, 2026
5
out of
5
rating by Josh Stewart
"This office is great to work with!! Brynn is the best and has helped us out so much!"
We responded:
"Thank you for the wonderful review! We’re thrilled to hear that Brynn has been so helpful and that you’ve had a great experience working with Paul Howell State Farm. We truly appreciate your trust and the opportunity to support your insurance needs. If you ever have questions or need assistance with your policy—whether it’s auto, home, renters, life, or business insurance—please don’t hesitate to reach out. Thanks again for choosing us!"
Kyle Brady
June 5, 2026
5
out of
5
rating by Kyle Brady
"Service was top notch, I was helped by an employee named Tru and she just made everything so simple, and was so very kind. 5 stars absolutely would recommend their service again!!"
We responded:
"Thank you for the 5-star review! We’re so glad to hear that Tru provided top-notch service and made everything simple and seamless. At Paul Howell State Farm, we take pride in offering friendly, knowledgeable support so you can feel confident about your insurance coverage. We truly appreciate your recommendation—if you ever need help again with auto, home, renters, life, or business insurance, don’t hesitate to reach out. Thanks again!"
P
June 4, 2026
5
out of
5
rating by P
"Stephanie is so professional friendly and knowledgeable! She made everything simple and I was finished in minutes!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear that Stephanie was professional, friendly, and knowledgeable, and that the process was quick and easy for you. At Paul Howell State Farm, we’re here to help you with your insurance needs and make it simple to get the coverage you’re looking for. If you ever need anything—whether it’s reviewing your policy or getting a new quote—please feel free to reach out anytime."
Mark Maxwell
June 4, 2026
5
out of
5
rating by Mark Maxwell
"We were paying such a high price for our insurance when Tru convicted me to give state farm a chance! The payment seamed unreal over 100 dollars less per car with better coverage!! A year later and it's even better now!! Thanks Tru and Paul for being there for us 👍"
We responded:
"Thank you for the great review! We’re so happy Tru and Paul were able to help you find better coverage at a more affordable price with State Farm. It’s wonderful to hear your premium came down by over $100 per car and that a year later things are even better. We truly appreciate you giving State Farm a chance—and we’re here for you anytime you need us. Thanks again! - Paul Howell State Farm"
Alex Bailey
June 4, 2026
5
out of
5
rating by Alex Bailey
"Brynn takes care of all my insurance needs and questions. She is a great customer representative. Thanks for making everything so easy to understand!🙂"
We responded:
"Thank you for the wonderful review! We’re so glad Brynn was able to take care of all your insurance needs and answer your questions. Providing clear, easy-to-understand guidance is what we strive for, and we appreciate you recognizing her excellent customer service. If you ever need anything else, we’re here to help—thanks again! 🙂 - Paul Howell State Farm"
Tru Baker
June 4, 2026
5
out of
5
rating by Tru Baker
"This is hands down the best State Farm office I have ever worked with! The entire staff is professional, knowledgeable, friendly, and genuinely cares about their customers. Every time I call or stop by, they go above and beyond to answer my questions, explain my coverage, and make sure I have exactly what I need. The team is always responsive, helpful, and willing to take the time to provide exceptional customer service. It’s rare to find an office that consistently makes you feel valued and appreciated, but this one does exactly that. I have complete confidence that I’m in good hands and would highly recommend them to anyone looking for outstanding insurance service. Thank you to the entire team for always delivering a five-star experience!!"
We responded:
"Thank you so much for the 5-stars, Tru! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Doug Bean
June 4, 2026
5
out of
5
rating by Doug Bean
"FANTASTIC experience! Karissa helped me through each step, saved me a bunch of money, and improved my coverage. Couldn't ask for more. HIGHLY recommend."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Paul Howell’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Centerville ."
Brynn Coleman
June 4, 2026
5
out of
5
rating by Brynn Coleman
"I've had a fantastic experience with this office. The staff is always friendly, helpful, and genuinely pleasant to work with. Anytime I've had a question, they've been quick to respond and have taken the time to explain everything clearly. One of the biggest surprises has been the Drive Safe & Save program. Apparently driving like a grandma finally paid off because I've been seeing some nice discounts. If cautiously approaching yellow lights and sticking to the speed limit is wrong, I don't want to be right."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Devin Woodward
June 4, 2026
5
out of
5
rating by Devin Woodward
"This State Farm is the GOAT!! I was getting screwed over by progressive and when I switched they saved me a ton of money. I ended up switching all of my policies over to these guys. Amazing service and a very friendly staff. Isabel is my favorite worker. 10/10 would recommend every time!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Paul Howell’s Team. "
Lamar Thomas
June 2, 2026
5
out of
5
rating by Lamar Thomas
"Brynn helped me out alot and gave Great service. It was so great. And it was great working with her. Thanks so much 🙏"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Brynn was able to help you and provided great service. We truly appreciate you taking the time to share your experience, and we hope to work with you again soon. - Paul Howell State Farm"
Caden Jacobsen
June 1, 2026
5
out of
5
rating by Caden Jacobsen
"I had a great experience with State Farm while getting insurance for my Corvette. The process was quick, easy, and stress-free. Everyone I spoke with was very friendly, professional, and willing to answer all of my questions. They helped me find the coverage I needed and made everything simple to understand. I really appreciated how fast they handled everything and how nice they were throughout the entire process. I would definitely recommend State Farm to anyone looking for quality insurance and excellent customer service."
We responded:
"Thank you for the great review! We’re so glad you had a great experience with Paul Howell State Farm while getting insurance for your Corvette. Our team is committed to making the process quick, easy, and stress-free—so it’s wonderful to hear everything was simple to understand and handled promptly. We truly appreciate your kind words about our friendly, professional support and helping you find the right coverage you needed. Thanks again for recommending Paul Howell State Farm for quality insurance and excellent customer service—we look forward to serving you! 🚗 Paul Howell State Farm"
Troy Brown
May 27, 2026
5
out of
5
rating by Troy Brown
"Paul Howell and agents are always helpful, fast to respond, and do what they say they will do. Highly recommend."
We responded:
"Hi! Thank you for the wonderful review. We’re so glad Paul Howell and our agents were able to help you—our team works hard to be responsive, fast, and to follow through on what we promise. We truly appreciate your recommendation! - Paul Howell State Farm"
Zion Tran
May 23, 2026
5
out of
5
rating by Zion Tran
"Thank you so much Karissa Melendez! I’m was very informed about all the different coverage options available, and was able to get a great deal! Certainly better coverage options than all the other insurance companies I’ve looked around at by far."
We responded:
"Hi Zion—thank you so much for taking the time to share your feedback about Paul Howell State Farm. We’re truly glad Karissa Melendez was able to walk you through the different coverage options and help you find a great deal. It means a lot to hear you felt well-informed and that you were able to secure better coverage than other insurance companies you looked at. If you ever need help reviewing your policy, adjusting coverage, or getting new quotes in the future, we’re always here to help. — Paul Howell State Farm"
Jar Gregory
May 22, 2026
5
out of
5
rating by Jar Gregory
"We are fortunate to have bought a new used car. Brynn was very helpful and professional in switching the coverage for our vehicles. She kept our long time benefits active in a seamless and efficient way. Quick and transparent. Thank you Brynn and everyone at the Paul Howell team for taking great care of all our insurance needs. They care for us like family and that’s why we have been working with State Farm for almost four decades. Thanks yet again."
We responded:
"Thank you so much for your thoughtful review of Paul Howell State Farm. We’re thrilled to hear that Brynn was able to help you smoothly switch your coverage when you purchased your new used car. It’s great to know you felt Brynn was helpful, professional, quick, and transparent, and that your long-time benefits were kept active in a seamless, efficient way. At Paul Howell State Farm, we’re here to make it easy to update auto insurance and ensure your coverage stays aligned with your needs. Thank you again for your loyalty—almost four decades means the world to us. We appreciate you trusting our team with all of your insurance needs, and we look forward to continuing to take great care of you “like family.” — Paul Howell State Farm"
Carrie Flint
May 20, 2026
5
out of
5
rating by Carrie Flint
"Brynn was awesome to work with! I needed to remove a vehicle that was in an accident and a total loss and add a new vehicle. She responded quickly and made the process seamless and easy. Thanks Brynn!"
We responded:
"Thank you for your fantastic review! We're so glad Brynn could assist you quickly and make updating your policy after the accident smooth and hassle-free. At Paul Howell State Farm, we strive to provide prompt and seamless service to help you through every step of your insurance needs. We appreciate your trust and look forward to supporting you in the future!"
Dominick Anderson
May 20, 2026
5
out of
5
rating by Dominick Anderson
"Tru has been amazing to work with! She's always kind, knowledgeable, and willing to explain everything in detail! Can't recommend her enough!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Tru provided you with kind, knowledgeable, and thorough service. At Paul Howell State Farm, our team is dedicated to offering clear explanations and exceptional support to help you make informed insurance decisions. We truly appreciate your recommendation and look forward to assisting you again!"
Jacquelyn Brown
May 20, 2026
5
out of
5
rating by Jacquelyn Brown
"Brynn was great, she worked with me when I wanted updates to my quotes and was very professional."
We responded:
"Thank you for sharing your positive experience! We're glad Brynn was able to assist you professionally and provide timely updates to your quotes. At Paul Howell State Farm, we’re committed to delivering personalized and reliable insurance services to meet your needs. We appreciate your trust and look forward to helping you again!"
Carissa Bartleson
May 20, 2026
5
out of
5
rating by Carissa Bartleson
"Amazing customer service from Brynn!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brynn provided you with amazing customer service. At Paul Howell State Farm, we pride ourselves on delivering exceptional support to every customer. We look forward to serving you again soon!"
Devon Jaynes
May 19, 2026
5
out of
5
rating by Devon Jaynes
"Beyond friendly get right to the point and a great person just like a good neighbor"
We responded:
"Thank you for your kind words! We’re proud to offer friendly, straightforward service that makes you feel right at home—just like a good neighbor should. Our team is dedicated to providing efficient, trustworthy support to help you every step of the way. We appreciate your feedback and look forward to continuing to serve you with the same great care and professionalism! Paul Howell State Farm"
Baylee Johnson
May 19, 2026
5
out of
5
rating by Baylee Johnson
"Working with Brynn is literally the best! Feels like you’re just talking to a friend, she makes everything so easy and comfortable. Her follow up game goes hard, keeps me right on track with anything I need! Thanks guys!"
We responded:
"Thank you so much for your amazing feedback! We’re thrilled to hear that working with Brynn felt so natural and comfortable—our goal is always to provide a friendly, supportive experience. Brynn’s dedication to excellent communication and consistent follow-up truly sets her apart, and we’re glad it helped keep you on track. If you’re looking for a professional who combines expertise with a personal touch, Brynn is the perfect choice. Thanks again for your kind words and for choosing us! Paul Howell State Farm"
Stephan Everts
May 15, 2026
5
out of
5
rating by Stephan Everts
"I recently needed to update my auto policy and had a wonderful experience working with Brynn. She was incredibly friendly from the start and made what can sometimes feel like a stressful process completely painless. Brynn handled everything quickly and efficiently, getting my policy updated without any hassle."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brynn provided you with friendly, efficient service and made updating your auto policy a hassle-free experience. At Paul Howell State Farm, we strive to make insurance simple and stress-free for all our customers. If you ever need assistance with your auto policy or any other insurance needs, don’t hesitate to reach out. We appreciate your trust and look forward to serving you again!"