State Farm® Insurance Agent Paul Howell

"I had my annual review today and Tru was such a tremendous help. Everyone in the office was super kind and had a positive attitude that made me feel extremely welcome. I got the best help and Tru helped me save a lot on my policies while also helping me with things I didn’t even think of! Thank you all for providing the best insurance experience!"

"Brynn was so great to work with! She took the time to answer my questions and explained everything in a great way!"

"I called in today and spoke with Chantel, she was so amazing she helped me with everything made everything clear easy as possible. You were guys are so lucky to have her on your team and I enjoyed doing business with you guys because the customer service that she provided for me. Thank you so much Chantel"

"I recently got hit by another car in a parking lot. I had backed out of my spot, turned, and was preparing to move forward when another car backing out hit the rear passenger quarterpanel of my car. It was clearly her fault, and I got her information. It turns out that we both have State Farm. I was near Paul Howell's office, where my policy lies, and immediately went over there. Karissa got me on the phone with the State Farm claims department, and I set up my claim. A couple of days later, the claims investigator got back with me and said they had ruled that we were 50/50 at fault. This was preposterous. She backed up into the side of me. She was clearly not watching behind her, and the investigator even admitted there was nothing I could have done to avoid the accident. I asked for a managerial review and then called Karissa to tell her about the determination. Karissa then reached out to State Farm and argued my case on my behalf, agreeing that it was clearly not my fault. A couple of days later, I get a notification that State Farm has reversed their ruling and the other driver is now 100% at fault. This was an example that insurance companies and insurance offices are not the same thing. A good office will look out for its clients' best interests. Karissa and Paul Howell's office did that for me. They did not automatically take State Farm's side, but they looked at the facts and fought for me. I am grateful for that, and I am sure that helped get the proper ruling. After this experience, I am wary of State Farm. I have my theories on why this was initially a 50/50 ruling. But I trust Paul Howell's office, Karissa, and everyone there, so I will keep my business there."

"I had a great experience with State Farm re-looking at all my insurance needs. Chantelle was fantastic about checking in with me and answering all my questions."

"I would like to reach out about Brynn. She was such a great help to get my claim started and very pleasant to work with. Your office is such a different place than the one I had before I'm glad I found you guys. When I have a question I can always count on someone to answer the phone or if I leave a message I get a return call. Thanks again for your help. Craig Conway"

"Thank you Karissa Melendez for all your help!!"

"Chantel was great to work with. She made this process super easy and explained everything with no hidden fees or bogus! She answered everytime I needed her and made this whole process quick and easy! She definitely got me a great rate as well!"

"Switched to State Farm a bit over 4 years ago for most all my insurance needs. i received an email from a competitor claiming i could be saving hundreds on car insurance…I called said competitor and then called Paul to save thousands… I have had many cars and a few houses insured with Paul’s State farm office and I have had a great experience with his office and staff. Anytime I have a question or purchase a new vehicle or home, I call Karissa and know she will have the answers and solutions. Karissa has been awesome…I can’t say enough about how quick she drops everything to be able to provide anything I need when I predictably wait until the last minute to deal with my favorite thing in life…Insurance.:) All joking aside, when you wake up in the middle of the night sweating and worrying/pontificating about if your paying too much for insurance and if you have the correct coverage/limits, do yourself a favor and call Paul’s office. Hopefully, you will be fortunate enough like me to have someone as quick and knowledgeable as Karissa to take care of you. Thank you State Farm team Paul’s office!"

"Stephanie G was awesome in helping us. We are saving a couple thousand dollars for our home owners. Our auto insurance is half what it was originally. Stephanie seemed as happy as we were. I would recommend this for everyone to consider. Stephanie, you’re the best."

"Had a great experience with Chantelle she was nice she gave me a Coverage That I needed"

"Paul needs to buy Brynn lunch! She is awesome to work with. She's fun to talk to and made buying motorcycle insurance surprisingly pleasant. 10 outta ten. Would recommend!"

"If insurance were an Olympic sport, Brynn at the Paul Howell State Farm Office would be standing on the podium while Paul waves proudly from the stands 😄. Paul may be the agent, but Brynn is clearly the one making the magic happen. She’s incredibly professional, knows her stuff, gets things done quickly, and somehow keeps rates low without any of the usual insurance “fluff.” No confusing jargon, no upsell circus — just straight answers and real results. 10/10 — would recommend Brynn and this office all day long. ---"

"Awesome people all around. Stephanie helped me a great deal and patiently answered all my questions. Went to State Farm after being with Geico for over 7+ years. It was a pleasure to work with her."

"Paul and his team are excellent. And by his team, specifically, I mean Karissa. I have worked with a LOT of insurance professionals over the years, and she is hands-down the most responsive, thoughtful, pleasant and professional rep I've ever worked with."

"I’ve had my car insured with State Farm for several years and I couldn’t be more pleased with them! The staff is amazing - friendly, courteous and beyond helpful with all of my needs that have arisen. I feel very fortunate to have found such a great team."

"Great team! Brynn and Stephanie are always quick to respond and help me out whenever I reach out! Hard to come by people who actually want to do their job now a days and both of them always go above and beyond! 10 stars!"

"This review is long past due! Karissa at Paul Howels office is truly incredible! We have had several unfortunate issues arise over the last year and she has been absolutely wonderful. I can’t even express how great it’s been to have her helping us through all our unexpected family situations involving insurance during this time. It has been overwhelming and she always brings the best attitude and helpfulness to work out all the details. We are very grateful for Karissa and hope to have her level of assistance moving forward as well. Thank you Paul for having such an amazing staff and thank you Karissa for always going above and beyond to serve our family!"

"Everyone is so nice and professional, I totally recommend them"

"The process of adding a new vehicle to our insurance plan was made incredibly easy with how helpful, responsive and effective Karissa made the whole process. Thank you so much!"

"Definitely a great group! Stephanie answered all my off the wall theoretical questions, without judgement! They give me the peace of mind for being able to ask a question, without it starting a claim, and turning into a bigger issue. I know they have my best interests at heart."

"Karissa did a fabulous job--went over and above. She was able to bundle what we needed, getting us a discount to save even more money! 6 out of 5 stars😃"

"They are always so nice and ready to bend over backwards for me."

"At the DMV window needed help right away and Brynn From State Farm was able to help me Needed my insurance card, she was so quick and fast. I really appreciate her help. Every time I’ve called in the past, she’s very quick and helpful."

"Brinn was great helped me out got back to me when she said she would and the prices stayed the same. Great lady to work with and extremely helpful"